Customer Service

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Customer Service

Warranty/Return Policy
Return Policy: QuickMedical offers a 30-day return Policy on most products. All returns must be in original factory packaging and undamaged. All parts and Manuals must be returned. No returns will be accepted after 30 days. A Factory Restock fee may be charged on some items.
Return Shipping: Customer agrees to pay all return shipping charges.
Defective Items: All defective items must be confirmed defective with the factory.
Special ordered items: All items that are special order are non returnable. This will pertain to items with special color, size or alteration. Quick Medical will not be held responsible for items ordered with a special color not meeting customer requirement.

Select items that are not covered by the 30-day QuickMedical money back guarantee include those that are exposed to body fluids like blood, breast milk, saliva, urine, sores or wounds are not covered once opened or seal is broken. (see list below)

Not returnable if used:
Breast pumps and accessories
Wound treatment items
Suspension Products
Needle disposal items
Bedwetting products
Alcohol monitors
Breath checking devices
Thermometers
Stethoscopes
Nebulizers

Not returnable if opened:

Test strips
All self-testing kits (Allergy, A1c, Cholesterol Monitors)
Software programs

Not returnable:

Any Monitor that is exposed to blood pathogens
Custom items - i.e. Exam Tables, seating, casework
All items that require refrigeration are nonrefundable.

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