QuickMedical prides itself on providing customers with world-class customer service. With a staff of in-house sales & logistics specialists, and a dedicated customer service staff, getting what you need has never been easier.
Our standard return policy for most products is 30 days from the ship date, however QuickMedical has over 36 thousand items featured on the website. The return policy for each product may vary. On the product page view the return tab for the return policy related to the product you wish to purchase.
Customer is responsible for return shipping charges, unless the item is confirmed defective with the manufacturer. If any product is found to be defective, QuickMedical will promptly exchange and send a return label or UPS call tag for the return.
An RMA number is required on all returns. Call QuickMedical for an RMA number and instructions on how and where to return your order. All returns without an RMA number are subject to our 30 day return policy and may not be honored. If the return is honored, a 25% restock fee will be applied. If the return is not honored the item will be returned to the customer at their expense.
All items that are special ordered are non returnable. This will pertain to items with special color, size or alteration. QuickMedical will not be held responsible for items ordered with a special color not meeting customer requirement. Color swatches can be provided upon request.
Most returns do not get charged a restock fee. Some products that are drop shipped from the factory may be subject to a factory restock fee. These fees are determined by the manufacturer at the point of return.
List of Restock Fees
Returns sent back to QuickMedical without an RMA number are subject to a 25% restock fee. Please call our toll free number to obtain an RMA number and instructions for your return at 888-345-4858.
Factory direct returns are subject to the Manufacturer's restock fee if applicable.
Refused shipments are subject to a 25% restock fee.