QuickMedical prides itself on providing customers with world-class customer service. With a staff of in-house sales & logistics specialists, and a dedicated customer service staff, getting what you need has never been easier.
Most items may be returned in original condition within 30 days of delivery and we will provide a refund, replacement, or an exchange. Restocking fees may apply and can be found on the specific product page. Certain items are not available for return due to consumer health and safety standards. A Return Authorization is required for all refunds or exchanges. Returns may be requested in the order details section of your account.
Customer is responsible for return shipping charges, unless the item is confirmed defective with the manufacturer. If any product is found to be defective, QuickMedical will promptly exchange and send a return label or UPS call tag for the return.
All items that are special ordered are non returnable. This will pertain to items with special color, size or alteration. QuickMedical will not be held responsible for items ordered with a special color not meeting customer requirement. Color swatches can be provided upon request.
Most returns do not get charged a restock fee. Some products that are drop shipped from the factory may be subject to a factory restock fee. These fees are determined by the manufacturer at the point of return.
List of Restock Fees
Returns sent back to QuickMedical without an RMA number are subject to a 25% restock fee. Please call our toll free number to obtain an RMA number and instructions for your return at 888-345-4858.
Factory direct returns are subject to the Manufacturer's restock fee if applicable.
Refused shipments are subject to a 25% restock fee.
Manufacturer restocking fees are listing in the “Warranty/Return” tab on product pages